Below are just a handful of the testimonials we have received from satisfied customers.
Medix has reassured us and has been one of the factors in us deciding to renew our policy this year.
My medical coordinator has been absolutely marvelous. She has been following my case since August last year. With her and my personal medical case manager's help I finally got a diagnosis and treatment after 3 years of searching for answers. My medical coordinator is now helping me find a consultant to further investigate my illness.
Thank you so much for making all this possible, words cannot convey how immensely grateful I am.
They are just very good, professional and very attentive. Even my doctor complemented their work.
Panic and fear are emotions which we have no control over. When these are associated with one's children these are manifested at the highest degree. I personally went through a period of panic and vulnerability. When I spoke to the wonderful person Joy at Medix on the phone, she was so empathetic and strong for me. I was able to gain a moment of relief, and I truly felt treated as a mother and not as a number. Thank you Medix for working alongside AXA PPP, you should get more exposure and coverage.
I am so pleased and happy with this service as they have helped me. I still need surgery but Medix helped me make sure this was the right decision.
I would like to thank you for all your excellent support throughout.
I am very very happy. They phone me more than once a week and they are finding the right person to help me which is very hard. They are very good.
I would like to thank you all at Medix for your kindness & efficiency.
Very helpful, great service. I am very pleased with the service and could not speak more highly of Medix.
This is a formal acknowledgement of and thanks for the interest you have taken in helping my wife and I through a difficult period of ill health. Your response to our appeal for assistance has had two very real results. First it has been of therapeutic use in setting our minds at rest and in addition the medical advice you gave was very helpful. We are now almost fully recovered and much appreciate your involvement.
I am very pleased with the service and it is one of the best things that AXA PPP has done for me.
You have been a great help when I really didn't know what to do next and a great comfort when I was despairing of ever improving.
Very friendly and helpful. They have changed my opinion of doctors.
The service is very good and very helpful. It is good as you have someone to talk to.
Please accept our sincere appreciation for your help/advice dealing with my case. It has been a real pleasure dealing with Medix Medical Services. We are both very impressed with the service Medix provides.
Medix have been excellent, really looking into my condition and making sure the treatment I am having is the best.
I feel the service is excellent. I am so pleaased that AXA PPP International could offer this to me. I am extremely satisfied.
The follow up by your staff were very good and they were always helpful and would answer any question I asked, and give me lots of advice. I found all your help very helpful as I knew there was someone there I could run things by and give me a guiding hand. I can't praise them highly enough.
My problem was rare and complicated and Medix took it on board to try to find a solution.
I live in a small country with good medical services but limited specialist availability. Without the help of Medix, I would not have known where to go to receive the necessary attention for my rather rare condition, their help adn reassurance was invaluable.
I am very pleased with the speed of response, courtesy and professionalism of the staff.
Complete dedication and unusual friendliness and kindness.
My medical coordinator was most helpful and attentive and I cannot praise her enough for her support and kindness.
Just very pleased with the level of interst shown in my case and happy with all the treatment I was given.
Medix ensured I received excellent medical care by arranging for me to have throat surgery in Paris with an undoubted expert in his field.
Medix managed to convince me that they are not simply enlisted by AXA in order to keep claims costs down. Whilst their involvement may have that effect in the long-run, I have been left with the impression that this is secondary to my being given the best possible care for my condition. If that means costs are saved because I do not need repeat/corrective surgery then that is a bonus. As an insurance claims executive, I would say I was particularly cynical about Medix initially. The fact that I am not now tells me that they did a good job as far as my perceptions are concerned. the way they took the trouble to insist without telling me what to do was the most impressive part of their intervention.
Medix really has made us feel a lot safer and cared for.